Returns Policy

Criteria to return/ exchange an item:

Returns and exchanges must be logged within 14 days of receiving your order
The item is in a re-sellable condition
The item is in its original packaging, with labels attached

Non-returnable items:

• Underwear
• Tights
• Swimwear 
• Custom orders

Please take careful note: Custom made and made-to-order items are not refundable but we are happy to repair or alter these item(s) if they have quality or sizing issues.  

Delivery of Returns and Exchanges : 

Turning Point is not responsible for delivery costs for returnable goods.

Should you not be 100% happy with your purchase, kindly return the item to:

Unit 9, Viking Business Park, Thor Circle, Thornton, 7460

Provided the item is not worn, dirtied or damaged you will have the option to either exchange it for something else or be refunded instead. 

Please use your order reference number when returning an item.

To return or exchange an item, please e-mail us: online@turningpoint.co.za
Or alternatively whatsapp us on: 081 454 5933